Socoria (“we”, “us”, “our”) is operated by SOCMID LTD (Company Number: 15643480). We are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit socoria.app (the “Website”) or purchase our digital products (“Bundles”).
By accessing or using the Website, you confirm that you have read, understood, and agree to the collection, storage, use, and disclosure of your information as described in this Privacy Policy and our Terms & Conditions.
Last Updated: 04 January 2026
1. Information We Collect
We collect information that identifies, relates to, describes, or can reasonably be associated with you (“Personal Data”). The types of information we may collect include:
– Identity & Account Information: Name, username, and account login details (if you create an account).
– Contact Information: Email address (required for delivery and support). We may also collect a phone number if you voluntarily provide it or if required for verification.
– Order & Transaction Information: Purchase history, order IDs, invoice details, and payment confirmation status. We do not store full card numbers or full bank details. Payments are processed by third-party payment providers.
– Verification Information (if needed): For fraud prevention or high-risk transactions, we may request additional information (such as proof of payment ownership). We only request this when necessary and for limited purposes.
– Technical & Usage Data: IP address, device/browser type, pages viewed, timestamps, and basic diagnostic logs. We use this primarily for security, fraud prevention, and service improvement.
2. How We Use Your Information
We use Personal Data for the following purposes:
– Order Fulfilment: To process payments, confirm purchases, and deliver digital Bundles/access links.
– Customer Support: To respond to inquiries and resolve delivery/access issues via email.
– Fraud Prevention & Security: To detect, prevent, and investigate suspicious activity, unauthorized access, or misuse of the Website.
– Service Communications: To send receipts, order confirmations, important notices, and updates related to your purchases.
– Legal & Compliance: To comply with legal obligations and enforce our Terms & Conditions.
3. Sharing of Your Information
We do not sell your Personal Data. We may share information only in these situations:
– Service Providers: Trusted vendors who help operate the Website and deliver services (e.g., payment processors, email delivery, hosting/analytics).
They may access Personal Data only as needed to perform services for us and must protect it.
– Legal Requirements: If required by law, court order, or valid governmental request, or to protect our rights, users, and platform.
– Business Transfers: If we are involved in a merger, acquisition, restructuring, or asset sale, your Personal Data may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to operate and improve the Website.
– Essential Cookies: Needed for core functionality (e.g., login sessions, checkout, security).
– Analytics Cookies: Help us understand usage and improve performance and user experience.
– Your Control: You can manage cookies through your browser settings. If you disable cookies, some parts of the Website (including checkout or account features) may not function properly.
5. Data Security
We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
– Data transmitted between your browser and our Website is protected using HTTPS encryption where applicable.
– Payment processing is handled by third-party payment providers; we do not store full payment card details on our servers.
6. Data Retention
We retain Personal Data only for as long as necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and the purpose for which it is processed.
7. Children’s Privacy
The Website is not intended for children under 13, and we do not knowingly collect Personal Data from children under 13. If you believe a child has provided us with Personal Data, please contact us so we can take appropriate action.
8. Third-Party Links
The Website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review the privacy policies of those third parties.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the “Last Updated” date. Your continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise applicable data rights, contact:
– Email: hello@socmid.com
– Operator: SOCMID LTD (Company Number: 15643480)